Legal Bits and Pieces

Shipping & Returns

Orders are usually dispatched within 24 – 48 hours of the order being placed. If you require delivery of your order sooner either note the delivery date required on the under special delivery instructions or email us - and we will do our best to help.

We only deliver to addresses within the UK.


For the UK we offer a first class post delivery service - if you require a next 'working' day delivery service (ie. parcels sent out Monday to Friday will arrive the next working day - ie. not Saturday or Sunday). You need to contact us once the order is placed via phone 0207 096 1609 or email Delivery leadtimes are detailed in the individual product descriptions. Most items are despatched within 1 to 2 days.

UK First Class Post
As a pricing gauge for shipping we us Royal Mail so all our deliveries are based on weight. On average our items ship at £4.95 per item (1 to 3 day delivery) this is our standard delivery option. First Class post usually delivers items within 1-2 days after despatch (not the next day after you placed the order).

Please Note
Cakes, cupcakes and cookies are only available for courier delivery within the Greater London area (to avoid damage), and any order including any of these items will be charged a flat postage rate of £10.00.

We make every effort to ensure that all deliveries are dispatched within 48 hours of ordering. If there is going to be a delay we will contact you to ensure you still want the order.


Terms and Conditions

By using this website, you are agreeing to comply with and be bound by the following terms of use, which may change at any time.

Except when acknowledged to be the work of other parties within the website, all website design, text, graphics, look and feel, method of operation and the selection and arrangement thereof is Copyright © 2007-2010 , Outsider Tart RIGHTS RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this site for personal and private use as an informational resource provided that ALL copies retain the copyright and any other proprietary notices contained on the materials. Any other use of materials on this website, including reproduction for purposes other than those noted above, distribution, republication, transmission, re-transmission, modification, or public showing whether for gain or otherwise, is strictly prohibited.

Photographs by Jamie Crick, David Muniz and Richard Chapman. Additional graphics by Bob Eckstien and Twisted Picture.

Outsider Tart is a registered trademark.

All other trademarks, product names and company names or logos cited herein are the property of their respective owners.

The names and trademarks of copyright holders may NOT be used in advertising or publicity pertaining to the website, its content or products without the specific, prior written prior permission of Outsider Tart.

Use of Materials
Personal use of this website is subject to the following conditions:
The documents, text, photographs or materials may be used solely for personal, non-commercial, and informational purposes. The documents, text, photographs or materials may not be modified. Copyright, trademark, and other proprietary notices may not be removed. You may not reproduce, copy, or redistribute the design or layout of the website, individual elements of the website design, or logos. Commercial use of the website materials and screen shots, reproduction, copying or redistribution for commercial purposes of any materials or design elements on the website is strictly prohibited. Use, reproduction, copying, or redistribution of the 'Outsider Tart' logo, except as used to provide a link to the home page (, is strictly prohibited.

Warranties and Limitation of Liability Information and documents provided on this website are provided 'as is' without any warranty.

Outsider Tart does not make any representations as to the accuracy or completeness of information contained on this website. Your use of this website and its materials is at your own risk. By your use of this website you agree that is reasonable that Outsider Tart and the other parties involved in creating and delivering this website's contents are not liable for any damages arising from use of this site, including (without limitation) direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property, damages for personal injury and claims of third parties.

Applicable Laws
This website (excluding linked sites) is controlled and operated by Outsider Tart from its office within the United Kingdom. It can be accessed from other countries around the world. As each of these countries has laws that may differ from those of England, by accessing this website both you and Outsider Tart agree that the statutes and laws of England, without regard to the conflicts of laws principles thereof, will apply to all matters relating to use of this website.

You also agree and hereby submit to the exclusive jurisdiction of the English Courts.

Outsider Tart makes no representation that materials on this website are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws.

Links to External Sites
This website may contain links to external, third-party websites. The linked sites are not under the control of Outsider Tart and Outsider Tart is not responsible for the contents of any linked site or any link contained in a linked site. Outsider Tart is providing these links only as a convenience, and the inclusion of a link does not imply endorsement of the linked site or its products or services by Outsider Tart.



We take the privacy rights of users of this Site very seriously and seek to ensure the highest standards of compliance with UK Data Protection Laws and Regulations.

This Privacy Policy explains to You (as relevant) or otherwise use the Site. You expressly consent to the use of Your Data in accordance with this Privacy Policy.

1. Your Data
1.1 "Your Data" means any information about You which is personally identifiable, including, without limitation, Your name, address, telephone number, email address, financial details, and other information from which You can be identified.

2. When do We collect Your data?
2.1 If You register to our mailing list we collect Data.
2.2 If You otherwise use the Site to purchase any item, we collect Your Data from You to use for that transaction and then deleted.

3. How do We use Your Data:
3.1 We use Your Data to:
3.1.1 process Your purchase;
3.1.2 where (and only where) requested by You, to send You and keep You updated with information by email about existing and new services and special offers from Us;
To opt-out of receiving any information pursuant to paragraphs
3.1.2, You can:
i. email us at stating Your name and that you do not wish to receive further communications from.

4. Will we pass on Your Data to third parties?
4.1 We may pass Your Data to other parties as follows:
4.1.1 To Our employees and agents to administer Your Order and the services provided to You by Us now or in the future.
4.1.2 We may disclose Your Data to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence where required by law.
4.2 We do not pass or sell Your Data to third persons for any other purpose than those set out in 4.1 above.

5. Data Security
5.1 We endeavour to take all reasonable steps to protect Your Data. All the Data collected by Us is stored on a secure server.

6. Other links
6.1 Please be aware that the Site may link to other web sites that may be accessed by You through Our Site. We are not responsible for the data policies, content or security of these linked web sites. We do not have any control over the use to which third parties may put Your Data where You choose to purchase products or services or otherwise to contact them via this Site.

7. Contact Us
7.1 If You have any comments or queries in connection with Our privacy policy, please contact Us by email at, stating Your Name and your question or comment.


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© Outsider Tart Bakery, Chiswick, London 2010-12